IT Systems Help Desk Support, in Malta
IT Systems Help Desk Support, in ERP LIMITED
ERP Limited is looking to recruit an IT Systems Level 1 Help Desk Support person to join its growing team.
Duties include the following:
- Desktop technical support to users
- Identify and troubleshoot software, hardware and network problems
- Assist users with mobile devices, Microsoft Office queries, etc.
- Configure Wi-Fi access points, printers, etc.
- Upgrade and administer server software, including managing updates, patches and site documentation
- Monitoring and administering AD, DNS, IIS, VLANs, backups and VM hosts.
- Liaise with the support team on the field
The ideal candidate must:
- Have a vast range of software and hardware knowledge from key Microsoft applications to printers and mobile devices
- Be able to work under pressure, prioritise and multi-task
- Be organised and manage phone calls efficiently
- Have an eye for detail and deliver quality work
Please apply here