IT Systems Help Desk Support, in Malta


IT Systems Help Desk Support, in ERP LIMITED


ERP Limited is looking to recruit an IT Systems Level 1 Help Desk Support person to join its growing team.


Duties include the following:


  • Desktop technical support to users


  • Identify and troubleshoot software, hardware and network problems


  • Assist users with mobile devices, Microsoft Office queries, etc.


  • Configure Wi-Fi access points, printers, etc.


  • Upgrade and administer server software, including managing updates, patches and site documentation


  • Monitoring and administering AD, DNS, IIS, VLANs, backups and VM hosts.


  • Liaise with the support team on the field


The ideal candidate must:


  • Have a vast range of software and hardware knowledge from key Microsoft applications to printers and mobile devices


  • Be able to work under pressure, prioritise and multi-task


  • Be organised and manage phone calls efficiently


  • Have an eye for detail and deliver quality work



Please apply here